Frequently Asked Questions
Everything you need to know about shopping with Ollies Place.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery.
Are your materials sustainably sourced?
At Ollies Place, we prioritize ethical manufacturing and use organic cotton and recycled fabrics in over 60% of our current seasonal collection.